Step 1: Are you eligible?
If you are considering moving into an aged care home, you will first need an assessment with a member of an Aged Care Assessment Team (ACAT, or ACAS in Victoria). A member of an ACAT will talk to you about your current situation and help you work out what your options are.
Step 2: Contact us and arrange for a tour
Deciding which aged care home is best suited to you is very important. Each home is different, so you are most welcome to come and visit us at Outlook Gardens Aged Care. You will be able to see what the accommodation is like, and what types of care, services and activities we offer. Please bring your ACAT assessment with you.
You can call us on (03) 9795 7566 to arrange a tour and we will go through our information pack with you and explain the fees and charges.
Step 3: What do you need to pay?
When moving into Outlook Gardens you may be asked to pay towards your care, accommodation and daily living costs.
How much you pay depends on your financial situation. The Australian Government sets the maximum fees for care and daily living expenses, and there are also rules about how much you can be asked to pay for your accommodation.
If you are required to pay an accommodation contribution or an accommodation payment, you will have 28 days from the day you entered an aged care home to decide on your payment method. You can choose to pay your accommodation costs by a lump-sum, rental-type payments, or a combination of both.
What you will pay will, be set out in a Resident Agreement between you and Outlook Gardens Aged Care.
Step 4: How do you apply for entry into Outlook Gardens Aged Care?
You will be required to provide the following information when applying for a place in our home.
Step 5: Moving in to Outlook Gardens Aged Care
There will be new routines, new surroundings and new people all living together under one roof. You may have help with many of the day-to-day tasks that you’ve been used to doing for yourself, and there will be plenty of social activities going on in your new home.
You’ll get to decide what you want to do each day and have control over your personal matters. Staff at the home will respect your privacy, and your friends and family will be able to visit at any time. And as long as your health allows, you’ll be able to go on holidays, visit friends and come and go as you wish.
You won’t lose the right to vote, or any other rights you enjoy as a citizen. You also won’t lose the right to control your own financial affairs and possessions.
As a resident of the home, you will be able to have a say in your living arrangements or those of the home in general.
You will be expected to respect the rights and needs of other people in the home, as they will be expected to respect yours.